Frequently Asked Questions

Everything you need to know about our vCISO and managed security services.
Can’t find your answer? Contact our team.

24/7 Protection

Security operations center monitoring your infrastructure around the clock

8-Minute Response

Average time to contain verified threats – 7x faster than industry standard

100% GDPR Ready

Full compliance with NIS2, DORA, and data protection regulations

What is a vCISO and do I need one?

Most Asked A vCISO (virtual Chief Information Security Officer) is an experienced security executive who works with your company on a fractional basis. You need one if:

  • You’re responsible for compliance (NIS2, DORA, GDPR)
  • You want to reduce cyber risk but can’t justify a full-time hire
  • You need board-level reporting and security strategy

Learn more about our vCISO services →

How does your managed security service work?

We combine three layers:

  1. Technology: Enterprise-grade security platform
  2. People: 24/7 SOC analysts monitoring and responding
  3. Strategy: Your dedicated vCISO guiding security decisions

Explore our approach →

How do you help with NIS2, DORA, and GDPR?

We provide:

  • Continuous monitoring – required by NIS2/DORA
  • Incident response – documented procedures
  • Monthly reports – audit-ready compliance documentation

View our compliance approach →

What data do you collect? Is it GDPR-compliant?

We collect only technical data needed for security:

  • Processes, logs, network connections
  • Authentication events and system status
  • Software inventory and patch levels

All data is encrypted (AES-256, TLS 1.3) and processed per GDPR. Read our Privacy Policy →

How fast can you deploy?

We deploy within 48 hours:

  1. Day 1: Account setup and agent deployment
  2. Day 2: Agents installed, monitoring starts
  3. Day 7: First weekly report delivered
How does your pricing compare to hiring in-house?

In-house specialist: 15,000-20,000 zł/month + tools. You get one person, 8 hours/day.

With ROCyber: you get 24/7 SOC + vCISO + tools – for a fraction of the cost.

Contact us for a quote →

Do you offer a trial period?

Yes – 14-day pilot with:

  • Full protection deployed
  • 24/7 SOC monitoring
  • Weekly reports
  • Zero cost if you cancel

Start your pilot →

What happens if I cancel?
  1. You receive a full report archive
  2. Data retained for 12 months (compliance)
  3. Permanent deletion after that – or on request
How do you manage cookies and consent?

We use:

  • Essential cookies: Session, security – legitimate interest
  • Analytics/Functional: Only with your consent

Manage your preferences →

What systems do you support?
  • Windows (10, 11, Server 2016+)
  • macOS (Ventura and newer)
  • Linux (Ubuntu, Debian, RHEL, CentOS)
  • Cloud: M365, AWS, Azure

Still have questions?

Book a 30-minute consultation – no pressure, just answers.

Schedule a Call